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Job Details - General Manager |
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| VAC-11191 |
| Construction, Hire/Rental |
| £40,000 to £48,000 per annum |
| CO VEHICLE + BONUS |
| London, |
| Permanent |
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Job Description |
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JOB TITLE: Centre Manager REPORTS TO: Managing Director (London) FUNCTION: Operations
Job Purpose Manage and control the centre through leadership of staff. Drive sales growth, productivity and compliance.
Job Accountabilities
• Lead, motivate and train staff in the values of the business and maintain high personal visibility in your centre. • Meet targets for sales, customer satisfaction, cost, stock availability, debt, centre standards, maintenance, safety and security. • Drive improvement in operational efficiency by regularly reviewing centre performance and carefully managing tasks and schedules. • Ensure compliance with all systems, procedures and processes, so that company records and customer invoices are accurate and complete. • Actively support and implement business change initiatives so that they are delivered right first time. • Maintain knowledge of the local market, competition and customers and use to influence the way we do business and recommend what is right for your staff and customers. • Manage cost centre and payroll expenditure within budget • Improve the capability of our people through professional recruitment and training • Agree targets and monitor staff performance, thereby driving improvements in performance and compliance. • Implement sales campaigns and generate leads for the sales teams • Support regional network changes for a continued seamless service. • Focus centre staff on sales and profit growth to generate required income levels • Maintain high levels of communication so that centre staff are aware of the company vision, relevant plans and targets and our performance against them. • Visit customers in the local area to generate loyalty and sales. • Promote teamwork within and between centre staff and sales and delivery teams. • Champion HSEQ to safeguard the interests of the business and of our people and customers.
Technical Competencies Behavioural Competencies Level Management Controls Customer Focus II Transactions Teamworking II Legal Compliance Commercial Awareness II Processes Getting the most out of people II Customer Relationship Influencing and Challenge III Communication II Drive for Results III Maturity II
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