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Job Details - Sales Manager (Herts, Essex, North London) |
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| VAC-12210 |
| Construction, Hire/Rental |
| £25,000 to £32,000 per annum |
| car+mobile+21 days hols |
| South East, |
| Permanent |
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Job Description |
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JOB PURPOSE
Drive sales and growth, through managing a portfolio of accounts with growth potential and through identifying new business opportunities, working with the branches to deliver a high standard of customer satisfaction
JOB ACCOUNTABILITIES
1. Represent the ethics and values of the business and portray a professional and businesslike image to all customers, potential customers and other people you meet in the course of your work
2. Deliver KPIs on sales, profit, debt, CRM and customer satisfaction
3. Generate sales leads for self and others, where possible
4. Operate a customer focused contact strategy (minimum of 25 face to face calls per week) and manage and grow a sales portfolio to achieve sales and profit targets
5. Manage debt for portfolio customers, so that targets are achieved and queries minimised, working with relevant HO departments
6. Actively work to implement all proposed change and business initiatives so that they are delivered right first time.
7. Follow all agreed procedures and comply with the company processes and systems
8. Use knowledge of local markets, competition and customers to propose deals and ways of working that balance customer needs with our business targets
9. Work to develop own knowledge and skills through coaching, training and self development
10. Support branch openings and network changes in own region so that continued and seamless service is experienced by our customers and sales are not lost
11. Carry out a regular discount review and manage the overall discount in your territory
12. Implement sales campaigns, working with branches to maximise their impact in the region
13. Champion customer needs and regularly check their views on our service and our offer, feeding vital customer information to the RSM
14. Work as a team player across the whole regional team, communicating with branches and ensuring an excellent service to customers
15. Respond promptly to leads provided by the Account Development Team
16. Use the corporate entertainment events appropriately to improve customer relations and reward customer loyalty
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